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86 Le Quang Dao, Da Nang (+84) 236 384 6666
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Inspection Policy

로터스 골든 호텔은 고객님의 모든 주문에 대해 최상의 배송 서비스를 제공하기 위해 최선을 다하고 있습니다. lotus.goldenlotushotel.vn 웹사이트에서 주문을 성공적으로 완료하시면, 주문 내역이 포함된 확인 이메일을 받으시게 되며, 로터스 골든 호텔 고객 서비스 팀에서 전화로 주문을 확인해 드립니다. 로터스 골든 호텔은 체크인 전 객실 확인 서비스를 제공하지 않으므로, 체크인 전에 객실을 확인하실 수 없습니다. 단, 예약을 […]

  • Lotus Golden Hotel is committed to providing the best delivery service for all your orders.
  • After successfully placing an order on the website lotus.goldenlotushotel.vn, you will receive a confirmation email containing the details of your successful order, as well as a phone call from the Lotus Golden Hotel customer service team to confirm your order.
  • Lotus Golden Hotel does not offer pre-check-in room inspections, meaning you cannot inspect the room before check-in. However, you may cancel your reservation for a refund; please review our refund policy HERE. If you require a pre-check-in room inspection, please contact our customer service department for assistance.
  • If you refuse to check in, Lotus Golden Hotel will charge a penalty fee equal to the full room rate.
  • If any unforeseen issues arise on the guest’s part, Lotus Golden Hotel will provide flexible support and ensure your rights are protected.
  • For any questions or feedback, please contact +84 236 363 888 or email: sm.lotus@goldenlotushotel.vn