1. Service Delivery Methods

– On-site service delivery: Customers visit the hotel in person to book rooms, use dining services, check in, and access other on-site services.
– Online service delivery: The hotel can provide room booking, payment, and other services through its website.
– Hybrid service delivery: Customers book rooms online and then visit the hotel to check in and use other services.

2. Service Hours

– Hotel rooms are available 24/7; other services are typically available from 6:30 AM to 10:00 PM daily.
– Geographic limitations: Customers must visit our hotel in person to use the services.

3. Allocation of Responsibilities for Merchants and Logistics Service Providers Regarding the Provision of Cargo Documents During Delivery