WhatsApp KakaoTalk Hotline: +84 (0) 236 384 6666
86 Le Quang Dao, Da Nang (+84) 236 384 6666
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Inspection Policy

Отель Lotus Golden прилагает все усилия, чтобы обеспечить наилучшую доставку всех заказов наших гостей. После успешного оформления заказа на сайте lotus.goldenlotushotel.vn вы получите подтверждающее письмо по электронной почте с информацией о заказе, а служба поддержки Lotus Golden Hotel свяжется с вами по телефону для подтверждения заказа. Отель Lotus Golden не предоставляет услугу предварительного осмотра номера, […]

  • Lotus Golden Hotel is committed to providing the best delivery service for all your orders.
  • After successfully placing an order on the website lotus.goldenlotushotel.vn, you will receive a confirmation email containing the details of your successful order, as well as a phone call from the Lotus Golden Hotel customer service team to confirm your order.
  • Lotus Golden Hotel does not offer pre-check-in room inspections, meaning you cannot inspect the room before check-in. However, you may cancel your reservation for a refund; please review our refund policy HERE. If you require a pre-check-in room inspection, please contact our customer service department for assistance.
  • If you refuse to check in, Lotus Golden Hotel will charge a penalty fee equal to the full room rate.
  • If any unforeseen issues arise on the guest’s part, Lotus Golden Hotel will provide flexible support and ensure your rights are protected.
  • For any questions or feedback, please contact +84 236 363 888 or email: sm.lotus@goldenlotushotel.vn